Refund policy

All items in this shop are handmade to order, which means we do not accept returns or exchanges. Each piece is individually crafted, and due to the nature of handmade goods, we're unable to offer a refund simply for change of mind.

Damaged or faulty items
If your item arrives damaged or faulty, please contact us within [X] days of delivery with photos of the issue, and we'll do our best to make it right.

Order issues
If there's a problem with your order (wrong item received, missing item, etc.), please reach out and we'll sort it out as quickly as possible.

By placing an order, you acknowledge and agree to this no-returns policy on handmade items.